Dear Valued Customers,

We wish to share with you that starting June 01, 2025, we have partnered with Container Ledger Account
Philippines, Inc. (CLAP) for your alternative container deposit solution.

You may choose to pay your container deposit through CLAP by signing up with the organization that is committed to simplify and speed up container deposit refund. You may check their profile at clap.ph and for the details of registration.

For more information, please click here.

This serves as a reminder to all our export clients to ensure compliance with the timely submission of
your Shipping Instruction (SI).

Please be informed that Ocean Network Express Philippines, Inc. is strictly reinforcing the “NO SI, NO
LOADING POLICY.” We, therefore, urge all concerned to submit a complete and accurate Shipping
Instruction within the given SI Cut Off for a smooth export transaction and timely cargo loading.

Dear Valued Customers,

In reference to the advisory released on October 27, 2023 (UPDATE ON E-CONDEP REFUND SUBMISSION ADVISORY), below would be the updated process of submission request and processing.

This will guide our customers to submit the correct and complete documents. Request shall be automatically queued in our monitoring database for our personnel to process in a First IN – First OUT basis. Same as normal operations, we would be implementing a cut-off receiving time of 4:00PM from Monday to Thursday only (Strictly No Submission on Fridays, Weekends or Holidays).

For more information, please click here.

Please kindly be informed that there will be a change in the Demurrage and Detention freetime calculation logic for Philippines effective from April 1st, 2025.

Please be advised that changes have been made to the following ONE surcharges.

The new level will be applicable to/from Philippines across all trades and services and will be valid until further notice.

Please be advised that changes have been made to the following ONE surcharges.

The new level will be applicable from/to Philippines across All Trades effective 30 August 2024 and will be valid until further notice.

In relation to Revenue Regulation No. 7-2024 issued last March 22, 2024, requiring entities
with Computerized Accounting System (CAS) to apply for an updated Acknowledgement
Certificate No. to implement changes in format as required.

We are sharing herewith Ocean Network Express Pte. Ltd.’s approved updated CAS with
Acknowledgement Certificate No. AC_125_052024_000313.

This is to inform on the issuance of Revenue Regulation No. 7-2024 to implement changes to Registration Procedures and Invoicing Requirements. Read more.

Please be advised that changes have been made to the following ONE surcharges.

The new level will be applicable to/from Philippines across all trade lanes and services and will be valid until further notice

Please kindly be informed of the demurrage and Detention tariffs for Philippines, effective from April 1st, 2024.