UPDATED BANK ACCOUNTS & APPLICATION OF PAYMENTS ADVISORY - EFFECTIVE APRIL 1, 2026

Dear Valued Customers,

Effective April 1, 2026, the following will be the official designated bank accounts for freight and other local charges.

PURPOSE: FREIGHT & OTHER CHARGES (LPM, LCB, Detention, Demurrage, Damage, CTF, Storage and Electrical, Shutout, LOLO, BAO, etc.)

Notes:

• The old BPI account will no longer be available for the purpose of payment of all types of charges to consolidate payments with full referencing to HSBC and BDO accounts.
• BL number must be indicated in the proof of payment. Reference number is the Master BL Number (Ex. MNLU00000001).
• Cash, check (Manager’s Check or Company Check) & Telegraphic Transfer payments are accepted by our partner banks. For telegraphic transfer, exact account name must be used.

• Bank addresses are as follows:

      BANK BRANCH                                     BANK ADDRESS
      HSBC Taguig                     HSBC Centre, 3058 Fifth Avenue West Bonifacio Global City,
                                                 Taguig City 1634, Philippines

      BDO Ortigas Center Branch      G/F The Podium, ADB Avenue, Mandaluyong City

• Status of payment for fund transfer or online banking must be “Successful” or “Approved”.

• Payments via e-wallets (Gcash, Maya and other similar payment channels) are acceptable.

• Demand drafts for Dollar payments are NOT ACCEPTABLE.

• Proof of payments must be uploaded to our designated portals for collection:

  • e-Delivery Order (Manila/Subic) Request Form
  • e-Delivery Order (CEBU, DAVAO, GENSAN, CDO) Request Form
  • e-Process Export (Manila/Subic)
  • e-Process Export (CEBU, DAVAO, GENSAN, CDO)
  • DETENTION Payment
  • Certificate Request Form
     
• Proof of payments must be clear copy and not garbled otherwise request will be tagged as invalid. Complete details of payment must be visible and readable.
• Bank charges (inward and outward) should be paid by the payer.
• Rate:     2% - Freight and other charges
               5% - Demurrage / Detention / Storage

This communication serves as a formal notice regarding changes to our payment processing
policy, effective April 01, 2026.

To ensure clear, accurate, and efficient recording of transactions, we will be strictly prohibiting the use of current payments to offset future transactions related to the following issues:

- Overpayment
- Change of Bill of Lading (BL) reference
- Double payment
- Wrong bank account deposit (switch deposit from freight deposit acct to container deposit acct and vice versa)
- Erroneous deposits not intended for a ONE shipment
- Erroneous deposits made to our old BPI

From the effective date, payments categorized above will be exclusively processed for an overpayment refund.

We urge you to ensure that all payments use the correct, official bank accounts to prevent processing delays.

Please refer to the link below for details on our Overpayment refund processing:
[e-Overpayment Refund]

For more information, please click here.