Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today a further
postponement of the “Container Excess Dwell Fee”. After meetings today with U.S. Port Envoy John
Porcari, ocean liner companies and marine terminal operators, the two ports said the fee will not be
considered prior to December 6th, 2021.

<30 November 2021, Singapore> Ocean Network Express (ONE) will be releasing below new features in our ONE Mobile Application.

1. Schedule Inquiry
2. Push Notifications
3. Corporate News Articles - deferred release

Due to the COVID-19 quarantine requirements for the crews of the coastal feeders
running between South China and Hong Kong waters, feeder operators announced
their services will be suspended for a minimum of 6 weeks prior to Lunar New Year
2022, which is Feb. 1 -5, 2022. In consideration of this situation, ONE will temporarily
suspend the acceptance of the cargo bound for the ports in the South China area that
require usage of the domestic feeders to reach the final destination. Any cargo to
South China that can be serviced by an ocean vessel is not affected.

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisory regarding the Ports of Los Angeles and Long Beach.
Following meetings today with U.S. Port Envoy John Porcari and industry stakeholders, further
postponement was announced regarding the “Container Excess Dwell Fee.” With continued progress
moving containers off marine terminals, the fee will not be considered before November 29th, 2021.

ONE today launches a year-long #ONEPinkRibbon campaign to raise awareness of breast cancer globally. ONE will transform 100 of its iconic magenta shipping containers to feature the pink ribbon – an international symbol for breast cancer awareness – and promote the importance of early detection of breast cancer throughout the year.

Dear Valued ONE Customers,
As a follow up to our prior Customer Advisory regarding the Ports of Los Angeles and Long Beach,
under the direction of the Biden-Harris Supply Chain Disruptions Task Force, we have been
informed they will delay the assessment of the “Container Excess Dwell Fee” until November 22nd, 2021.

Please be informed that we have two new additional bank accounts designated for freight, other local charges, and container deposit payments. We also encourage you to pay your charges via fund transfer or online banking.

NOTE: BPI will no longer be accepting Container deposits.

As a follow up to our Customer Advisory issued on October 29th, 2021. The Ports of Los Angeles
and Long Beach under the direction of the Biden-Harris Supply Chain Disruptions Task Force have
implemented a “Container Excess Dwell Fee”. This surcharge went into effect November 1st, 2021
and excess dwell penalties will begin November 15th, 2021.

Effective November 10, 2021, all diversion requests must be submitted through this portal: e-Diversion Request which will be assessed on a first in first out basis. Requests submitted outside this portal will not be processed.

ONE is pleased to unveil a new operating service, the Korea Russia Express 2 (KRX2) to complement the current Korea Russia Express (KRX) service and enhance their network within the same sector.