Please be informed that starting December 01, 2022, all customers requesting for refund of Overpayment / Wrong deposits made / double payment and the like are requested to use the newly created e-Overpayment Refund Request portal.

In relation to the advisory on application of 12% VAT on Detention and Demurrage (D&D) released last September 29, 2022, for week effective November 01, 2022.

We are encouraging your good office to segregate payments for Vatable charges (D&D) from the non-Vatable charges (Freight and other local charges) for proper issuance of official receipts.

Please be informed that we would be issuing a separate vat registered official receipts for D&D collections with VAT for invoices issued starting November 1, 2022.