Emergency Surcharge for Shipments to/from Persian Gulf Countries
Dear Valued Customer,
Due to the exceptional operational and security challenges in the Middle East region, including the effective closure of the Strait of Hormuz, Ocean Network Express (ONE) has implemented contingency measures across the affected routes, including alternative routings and operational adjustments, to prioritize safety and maintain continuity of service.
As part of these measures, an Emergency Surcharge (EMS) has been implemented and will remain in effect until further notice.
The EMS will apply to all imports and exports to and from the affected Persian Gulf countries.
Imports: Shipments destined for Bahrain, Iraq, Kingdom of Saudi Arabia (Dammam, Jubail), Kuwait, Oman, Qatar, and the United Arab Emirates, across all trade lanes and services, that have not been discharged at these locations as of 4 March 2026.
Exports: Shipments originating from Bahrain, Iraq, Kingdom of Saudi Arabia (Dammam, Jubail), Kuwait, Oman, Qatar, and the United Arab Emirates, across all trade lanes and services, that have been loaded and remain onboard vessels within the Persian Gulf as of 4 March 2026.
Emergency Surcharge (EMS)
Effective Date: 4 March, 2026 until further notice
The Emergency Surcharge (EMS) is subject to any required regulatory approvals and notice periods. It will not apply to shipments under certain regulated lanes.
EMS will also apply to bookings that were originally destined for the affected Persian Gulf locations (as on 4 March 2026) but are subsequently changed to other locations for any reasons. In such cases, EMS will be in addition to applicable administrative fees, freight top-ups, and any other surcharges associated with the request.
However, EMS will not apply to cancelled bookings that were not loaded from the first port of departure.
Should you have any questions or require clarification on specific shipments, please consult your local ONE representative. We appreciate your understanding and continued support during this period.
Yours faithfully,
Ocean Network Express Pte. Ltd.