E-PROCESS EXPORT (OUTPORT) ADVISORY

Dear Valued Customers,

Please be informed that effective August 1, 2023, we shall be releasing the new platform for Export Releasing in the outport areas (Cebu, Davao, Gen. Santos & Cagayan de Oro). This will guide our customers to submit the correct and complete documents for a hassle free and timely processing.

Requests shall be automatically queued in our monitoring database for our PIC (person incharge) to process on a First IN-First OUT basis with a cut-off of 5PM from Monday to Friday. All requests shall be processed within 24hrs upon submission of complete/accurate documents.

We enjoin everyone to use this platform to ensure that proper assistance will be provided. This will be available in our website on August 01, 2023, for your easy access under Philippines > Customer Reference > e-Process Export (Outport).

For more information, Please visit here.