When transporting your cargo, safety is our number one priority. To ensure compliance with our Global acceptance policy and safety standards, we are performing verification of all bookings to make sure that all cargo is correctly declared, packed, and stowed. This measure is a critical step in preventing accidents and ensuring the safe handling of your cargo.
We know that declaring the correct commodity is as important for you as it is for us. As a Shipper, it is your responsibility to declare your cargo and to provide with the correct information, we therefore we kindly ask for your collaboration in checking that all cargo booked is correctly declared.

e-Official Receipt Advisory

Dear Valued ONE Customers,

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until 25th March 2022.

Ocean Network Express (ONE) is expanding its current refrigerated container (reefer) fleet by adding another 6,500 new units (including 500 units equipped with advanced Controlled Atmosphere (CA) technology) to meet the growing demand for refrigerated cargo around the world.

Dear Valued ONE Customers,

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until 18th March 2022.

<15 March 2022, Singapore> Ocean Network Express (ONE) is unleashing a fresh look at our Mobile App. With the new design on all features, we offer a much easier way to navigate the App for our customers' convenience.

Following our advisory dated 28th February 2022, we regret to inform you that due to continued hostilities between the two countries and the resulting suspension of feeder services by market vendors, our operations to Odessa, Ukraine, Saint Petersburg and Novorossiysk, Russia remain disrupted.

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until 11th March 2022.

With reference to the Circular: 17/2021 dated 27-Oct-2021, please be informed that
Chittagong Port Authority (CPA) has urged to stop using plastic/metallic seals and
advise ‘Bullet Seal’ are to be used from the Port of Origin in all import-laden containers to be handled through Port of Chittagong.