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Advisory
May 31, 2021

Egypt Advance Cargo Information (ACI) and new Customs law #207/2020

In accordance with the new Egyptian Customs law #207/2020 effective as of November 2020, and its following related Decree, Advance Cargo information (ACI) will be strictly mandatory for All Egypt Import shipment as of 1st July 2021 (ETA at Port of Loading).
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Advisory
May 28, 2021

YANTIAN (SHENZHEN, CHINA) PORT CONGESTION

Yantian International Container Terminal (YICT) is currently operating at very high yard density.
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Advisory
May 28, 2021

GENERAL AVERAGE DECLARED FOR AL5 NYK DELPHINUS 0086W/E AS OF 2ND JUNE

Further to our Customer Advisory dated May 27, 2021, General Average has been declared by the Owners of the vessel NYK Delphinus 0086W/E in the AL5 service string, after encountering a fire incident prior her arrival in Oakland, CA.
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Advisory
May 27, 2021

General Average declared for AL5 NYK Delphinus 0086W/E

On May 14, 2021, NYK Delphinus experienced a fire in engine room prior her arrival in Oakland, CA. Salvage services were requested by the Owners, and the fire was swiftly brought under control and has been extinguished.

Now, General Average* is formally declared by the Owners of the vessel NYK Delphinus 0086W/E in the AL5 service string on May 27, 2021.
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Advisory
May 25, 2021

ONE Mobile Application - Releasing May 31, 2021

Dear Valued Customer,
Thank you for your continued support and choosing Ocean Network Express (ONE) to cater to
your needs.
ONE is pleased to announce we will be releasing our first-ever Mobile Application on May 31,
2021.
Ocean Network Express aims to empower our customers in conducting various transactions online
and provide easy to use mobile service where information is within your reach anytime, anywhere.
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Advisory
May 21, 2021

AL5: MV NYK Delphinus 0086W/E AS OF 21st May

Further to our Customer Advisory dated May 20, 2021, NYK Delphinus remains safely berthed alongside Berth #24 in Oakland, after encountering a fire in engine room earlier on as advised.

The initial inspection of the vessel confirmed that the fire has been extinguished. Unfortunately, there is presently no electricity provided to the reefers due to unavailability of power supply onboard the vessel.
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Advisory
May 20, 2021

AL5: MV NYK Delphinus 0086W/E AS OF 20th May

We would like to update that NYK Delphinus has safely berthed at Berth #24 in Oakland on May 17, 2021, instead of Berth #22 as advised in our earlier Customer Advisory dated May 18, 2021, after encountering a fire in engine room on May 14, 2021, which is now under control. 
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Advisory
May 18, 2021

AL5: MV NYK Delphinus 0086W/E AS OF 18th May

Further to our Customer Advisory dated May 15, 2021, it has been confirmed that
NYK Delphinus has safely berthed at Berth #22 in Oakland, on or around May 17,
2021, 2000 hours, after encountering a fire in engine room on May 14, 2021, which is
now under control.
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Advisory
May 15, 2021

AL5: MV NYK Delphinus 0086W/E AS OF 15th May

This is to inform you that MV NYK Delphinus serving in our Atlantic 5 (AL5) Service
has experienced a fire in engine room on 14th May and it is now under control. The
vessel is now at West coast of US and was awaiting berth at Oakland and its last port
of call was Vancouver.
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Press Release
May 10, 2021

Ocean Network Express expands its refrigerated container fleet

ONE continues to expand its current refrigerated container (reefer) fleet by adding another 27,500 new units (including 850 units equipped with advanced Controlled Atmosphere (CA) technology) to meet the growing demand for refrigerated cargo around the world.
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