Breadcrumb

Press Release
Jul 28, 2022

OCEAN NETWORK EXPRESS RELEASES 2022 SUSTAINABILITY REPORT

Ocean Network Express (“ONE”) is pleased to announce the release of our Sustainability Report 2022.
Read more »
PH Advisory
Jul 27, 2022

NEW IMPORT CHARGE CODE "LPM" (Late Payment Fee)

Effective August 15, 2022, New Import Charge Code Late Payment Fee (LPM) will replace the current import charge code LCB (Late Collection of BL).
Read more »
Advisory
Jul 22, 2022

ONE MOBILE APP – Change your Homepage view

<25 July 2022, Singapore> Ocean Network Express (ONE) will launch a
customizable screen layout in our Mobile App.
Read more »
Advisory
Jul 21, 2022

Customer Advisory for West Asia’s PS3: ONE Competence 081W as of 21 st July

This is to inform you on the delay of PS3 service vessel ONE COMPETENCE V.081W.
Read more »
PH Advisory
Jul 14, 2022

New Customer Service Email Address “[email protected]

Effective 15th July 2022, our Customer Service group email address will change to a single address where you can send all your Customer Service-related inquiries.
In view of this, the group email addresses of our Customer Service team as well as their individual emails which they are currently using will be discontinued.
Read more »
Advisory
Jul 04, 2022

ONE MOBILE APP – Classic Design with centralized search on the Homepage

<6 July 2022, Singapore> Ocean Network Express (ONE) will enhance the homepage of Mobile App to have a centralized search that will be linked to different features of the Application for the Customer convenience.
Read more »
Press Release
Jul 04, 2022

Ocean Network Express Celebrates the Opening of its New ONE Green Office

Ocean Network Express (ONE) held a vibrant ceremony to mark the opening of its new ONE Green Office in Singapore today.
Read more »
Advisory
Jul 01, 2022

DISCLAIMER: UNAUTHORIZED USE OF ONE TRADEMARK

Ocean Network Express (North America) Inc. recently received information concerning the unauthorized use of our trade name, brand, and likeness by fraudsters posing as a shipping company using our address, logo, and the similar name “Ocean Network Express Global International” and “ONE Global International
Read more »
Advisory
Jun 30, 2022

Implementation of Weight Discrepancy Surcharge (Asia Europe Trade – West Bound only)

Penalty fee to be levied for weight misdeclaration over +/-3TON/TEU wef 1st July 2022.
Read more »
Advisory
Jun 30, 2022

EXPORT PRE-ADVICE

We are pleased to inform you that we are launching a portal to handle all EXPORT PRE-
ADVICE. Requests.

Effective July 1, 2022, all EXPORT PRE-ADVICE requests must be submitted through this
portal: Export Pre-Advice with attachment of the Pre-Advice Transaction Entry Form which
will be processed on a first in first out basis.
Read more »