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Advisory
Nov 26, 2021

ONE Mobile App – Phase 3 Launch

<30 November 2021, Singapore> Ocean Network Express (ONE) will be releasing below new features in our ONE Mobile Application.

1. Schedule Inquiry
2. Push Notifications
3. Corporate News Articles - deferred release
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Advisory
Nov 23, 2021

Temporary Suspension of South China Feeder Service

Due to the COVID-19 quarantine requirements for the crews of the coastal feeders
running between South China and Hong Kong waters, feeder operators announced
their services will be suspended for a minimum of 6 weeks prior to Lunar New Year
2022, which is Feb. 1 -5, 2022. In consideration of this situation, ONE will temporarily
suspend the acceptance of the cargo bound for the ports in the South China area that
require usage of the domestic feeders to reach the final destination. Any cargo to
South China that can be serviced by an ocean vessel is not affected.
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Advisory
Nov 23, 2021

Ports of Los Angeles & Long Beach Container Excess Dwell Fee - UPDATE

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisory regarding the Ports of Los Angeles and Long Beach.
Following meetings today with U.S. Port Envoy John Porcari and industry stakeholders, further
postponement was announced regarding the “Container Excess Dwell Fee.” With continued progress
moving containers off marine terminals, the fee will not be considered before November 29th, 2021.
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Advisory
Nov 18, 2021

Ports of Los Angeles & Long Beach Container Excess Dwell Fee - UPDATE

Dear Valued ONE Customers,
As a follow up to our prior Customer Advisory regarding the Ports of Los Angeles and Long Beach,
under the direction of the Biden-Harris Supply Chain Disruptions Task Force, we have been
informed they will delay the assessment of the “Container Excess Dwell Fee” until November 22nd, 2021.
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Advisory
Nov 08, 2021

Ports of Los Angeles & Long Beach Emergency Surcharge

As a follow up to our Customer Advisory issued on October 29th, 2021. The Ports of Los Angeles
and Long Beach under the direction of the Biden-Harris Supply Chain Disruptions Task Force have
implemented a “Container Excess Dwell Fee”. This surcharge went into effect November 1st, 2021
and excess dwell penalties will begin November 15th, 2021.
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Advisory
Oct 29, 2021

Ports of Los Angeles & Long Beach Emergency Surcharge

As announced by the Ports of Los Angeles and Long Beach under the direction of President
Biden’s Supply Chain Disruptions Task Force, there will be an emergency surcharge put into
place effective November 1st, 2021.
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Advisory
Oct 29, 2021

FINANCIAL RESULTS FOR FY2021 2ND QUARTER

FINANCIAL RESULTS FOR FY2021 2ND QUARTER
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Advisory
Oct 25, 2021

Egypt ACI Customer Advisory updated 22nd Oct 2021

Egypt ACI Customer Advisory updated 22nd Oct 2021
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Advisory
Oct 15, 2021

Egypt ACI customer advisory - latest update

Egypt ACI customer advisory - latest update
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Advisory
Sep 27, 2021

ONE Mobile App – Phase 2 Launch

<30 September 2021, Singapore> Ocean Network Express (ONE) will be launching two new features in our ONE Mobile Application. The ‘Track & Trace’ and ‘Chat’ services will allow customers to track shipments and connect to ONE’s Customer Service on the move.
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