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Customer Advisory

Customer Advisory - Mar 25, 2022

e-Official Receipt Advisory

e-Official Receipt Advisory
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Customer Advisory - Nov 05, 2021

DIVERSION REQUEST

Effective November 10, 2021, all diversion requests must be submitted through this portal: e-Diversion Request which will be assessed on a first in first out basis. Requests submitted outside this portal will not be processed.
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Customer Advisory - Oct 11, 2021

EMAIL TERMINATION FOR [email protected] & [email protected]

Please be informed that effective October 22, 2021, our inbox with email paths
[email protected] and [email protected] will be terminated.
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Customer Advisory - Jun 11, 2021

EXPORT DECLARATION SUBMISSION

In view of the foregoing Covid19 situation, Ocean Network Express Philippines Inc,
recognizes the importance of the No Contact Policy to keep everyone safe. We have
created a portal for the online submission of the Export Declaration and supporting
documents.
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Customer Advisory - May 06, 2021

MANILA TO CHINA SERVICE & MANILA TO PUSAN SERVICE

MANILA TO CHINA SERVICE & MANILA TO PUSAN SERVICE
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Customer Advisory - Mar 30, 2021

e-PROCESS EXPORT

Please be informed that effective April 1, 2021, we shall be releasing the new platform
for Export Releasing. This will guide our customers to submit the correct and complete
documents for hassle free and avoid delays in processing.
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Customer Advisory - Dec 29, 2020

New eCOM Feature “ONE QUOTE” Coming Soon

Thank you for your continued support and choosing Ocean Network Express (“ONE”) to cater to
your needs.
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Customer Advisory - Dec 10, 2020

TEMPORARY SUSPENSION OF CARGO ACCEPTANCE TO SOUTH CHINA DURING CHINESE NEW YEAR

TEMPORARY SUSPENSION
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Customer Advisory - Jun 25, 2020

E-DELIVERY ORDER (E-D/O) ADVISORY

Dear Valued Customers,

Please be informed that effective July 1, 2020, we shall be releasing the new platform for
Delivery Order Request Submission and Revalidation. This will guide our customers to submit the
correct and complete documents to avoid the hassle and delays in processing.
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Customer Advisory - Jun 22, 2020

CHINA INDONESIA SERVICE

We are pleased to announce our new lane, China Indonesia Service (CID) with routing
Manila – Shanghai – Ningbo.
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