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Customer Advisory

Customer Advisory - May 06, 2021

MANILA TO CHINA SERVICE & MANILA TO PUSAN SERVICE

MANILA TO CHINA SERVICE & MANILA TO PUSAN SERVICE
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Customer Advisory - Mar 30, 2021

e-PROCESS EXPORT

Please be informed that effective April 1, 2021, we shall be releasing the new platform
for Export Releasing. This will guide our customers to submit the correct and complete
documents for hassle free and avoid delays in processing.
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Customer Advisory - Dec 29, 2020

New eCOM Feature “ONE QUOTE” Coming Soon

Thank you for your continued support and choosing Ocean Network Express (“ONE”) to cater to
your needs.
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Customer Advisory - Dec 10, 2020

TEMPORARY SUSPENSION OF CARGO ACCEPTANCE TO SOUTH CHINA DURING CHINESE NEW YEAR

TEMPORARY SUSPENSION
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Customer Advisory - Jun 25, 2020

E-DELIVERY ORDER (E-D/O) ADVISORY

Dear Valued Customers,

Please be informed that effective July 1, 2020, we shall be releasing the new platform for
Delivery Order Request Submission and Revalidation. This will guide our customers to submit the
correct and complete documents to avoid the hassle and delays in processing.
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Customer Advisory - Jun 22, 2020

CHINA INDONESIA SERVICE

We are pleased to announce our new lane, China Indonesia Service (CID) with routing
Manila – Shanghai – Ningbo.
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Customer Advisory - Mar 19, 2020

COVID-19 Pandemic Readiness

The World Health Organization (WHO) declared the Corona Virus (COVID-19) outbreak a
pandemic on 11th March 2020. Ocean Network Express (ONE) is committed to weather through this
crisis together with our valued customers in these times of uncertainty and disruption.
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Customer Advisory - Jan 30, 2020

Outbreak of Novel Coronavirus

Outbreak of Novel Coronavirus
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Customer Advisory - Sep 23, 2019

WAU Market Service

WAU Market Service
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Customer Advisory - Jul 23, 2019

Notice of Surcharge Update

In order to continuously provide a reliable service to our customers, ONE is implementing Advance Manifest Submission Fee (AMS) for import cargo to Bangladesh as follows:
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